What is a Mortgage Broker?

We are your pathway to home ownership. Mortgage brokers take the guesswork out of securing a loan, whether it’s your first home, 15th investment or you need some funding for your business. We compare hundreds of loan options and find the best fit based on your personal circumstances.

We are here to walk you through the process from the first conversation to the very last dollar owed. We will guide you through the purchase process, settlement and ongoing annual reviews for the life of your loan.

How do you help me buy a home?

Our number one aim is to take both time and stress away from your home buying journey. We want to simplify the process for you and provide you with the best possible solution. Mortgage brokers are legally bound to work in your best interest (BID) but you can walk into your local bank and they can give you any old loan, even if it isn’t right for you. But we don’t stop there, we will help set you up with all the essential parts of your home buying journey from conveyancers to building and pest inspectors, buyers advocates, accountants and so on. We will have you set up with the ultimate dream team to achieve your property and finance goals.

What types of finance do you offer at Frame?

We offer every kind of finance you can think of! Whether you are purchasing your first home or taking on a large scale development, we would love to be involved. We specialise in complex financial circumstance and can work closely with your accountant, financial advisor or other key stakeholders to find a tailored strategy, no matter how complex your circumstances are.

What does your service cost?

Mortgage Brokers are completely free for residential mortgages, we get paid by the lender you choose.

If a service is a little more complex and fees are involved, you will be told upfront so you can make an informed decision. However, this will generally only take place for some commercial loans or property development finance.

Why is it different from going to a bank directly?

By choosing to work with a broker, you can save yourself time and be sure you end up with a product that is right for you. Going directly to a bank will limit your options to the products they offer. A Loan Market broker has access to over 60 lenders and thousands of products. This means they are more likely to find a loan that suits your needs and offers a competitive rate.

What is “BID” or Best Interest Duty

As a mortgage broker, we're bound by Best Interests Duty (BID), a legal and ethical obligation to put your needs first when providing credit assistance.

What this means for you:

• Your goals come first. Your Frame broker will always prioritise your best interests over any personal or business benefit.

• Clear, tailored advice. You'll receive home loan options that are explained clearly, including the pros and cons of each, so you can make informed decisions.

• Personalised recommendations. We’ll consider your unique circumstances, goals (both now and in the future), and make recommendations based on:

  • Loan features that suit your lifestyle

  • Your ability to comfortably manage repayments

  • Your likelihood of approval with different lenders

  • The total cost of the loan—including interest, fees, and overall value compared to alternatives

You can feel confident knowing your Frame broker is here to guide you with honesty, clarity, and your long-term success in mind.

Can you help us with any special Government & First home buyer Schemes?

Absolutely! We can provide guidance and information on all of the different government schemes that are available for First Home Buyers, new homes, off the plan properties, single parents & many more! We keep our finger on the pulse and will let you know what you may be eligible for.